twtcruiseship

The Ultimate Mekong Discovery Upstream With Mekong Princess Cruise

SAIGON - BEN TRE - CAN THO - HOA AN - GIENG ISLAND - HONG NGU / BORDER CROSSING - PHNOMPENH - ANGKOR BAN - KAMPONG CHAM

In this journey, we pass from the vibrant French colonial port of Saigon, through the vast delta, so rich in human life and endeavor, to travel along the main channel into the rich countryside of Cambodia. Your journey will end in Cambodia’s capital, Phnom Penh.

Trip code : MKPTW-U

Duration : 8 days

Destination : Ho Chi Minh city - Siem Reap

Travel Dates : 2019/2020

Our guide awaits you at the Meeting Point, Park Hyatt Saigon, then transfer to the RV Mekong Princess docking at Saigon Port. Once aboard, you will be welcomed by your Vietnamese and Cambodian ship’s crew, before embarking on the most extraordinary journey of discovery. We sail at midday through the famed Mekong Delta on our way to the ‘Mighty Mekong River’. Lunch, with highly attentive oriental hospitality, will be served soon after departure, as we cruise along the Saigon River. Having settled into your luxurious suites, you can relax and enjoy the new scenes and watch the world pass by.

Late in the day we anchor in the heart of the Mekong Delta, where cocktails are served as sun sets, and sampans pass by. A traditional Vietnamese dinner is soon ready, embracing a subtle fusion of dishes for the most eclectic tastes.
This morning, sampans take you through a channel lined with mangroves to visit a local coconut candy maker. After watching the candy-making process, walking through the village to visit an orchard where fruits native to Vietnam can be seen in various stages of maturity on the vine. After a fresh fruit tasting, you continue to a pier where you board small, local boats (two guests per boat) for a trip through the narrow creeks lined with Nipah palm before returning to the ship.

This afternoon, the ship sails through an area of the Mekong Delta barely touched by tourism to Can Tho city, the capital riverside city of Mekong Delta of Vietnam. Guests will take a short and orientated city tour with visiting to the Zihuang Pagoda (Chua Ong) and enjoying the welcome unicorn dances. Explore yourself on own around the charming city before having dinner onboard.
We begin our morning before breakfast aboard the sampans for a cruise through the fascinating Cai Rang floating market near Can Tho. The sampans will weave in and out of the many boats that sail into the market each morning to sell produce and other items the residents of the Mekong Delta need in their daily lives. As they weave through the market, there will be many opportunities for amazing photographs, while enjoying fresh fruit and the Vietnamese “anti-aging drink,” fresh coconut water. Before returning to the ship for breakfast, we stop at a local noodle factory, where we witness the amazing process of how they are made.

After lunch, continue excursion by boat to Hoa An village, where is untouched and well- known with flower growing and handmade craft. Our first stop at flower gardens where we will see many different kinds of flowers and learn how to grow and take care of them. Then, a short walking to a local house and chat with the host to see how they live and work in their daily life.

After a short break, continue our excursion on motor cart to another village. We stop by at the conical hat-making and mat weaving families, have memorable time chatting with local family members and learning how to create products though hands-on experience. Enjoy your walk in the peaceful village with rice fields, fruit trees...in between visiting 2 local families. Then, we say goodbye and go back to the ship by boat.
This morning we board sampans that will take us into Gieng Island. After a short walk around the local sampan village, where hundreds of sampans are produced daily by local families, we take a canal drive to explore the untouched floating area with duck farms, monkey bridges, and tropical orchards along the riverside. We will try one of most popular local transportation named “xe loi” (motor trishaw) driving through this island to visit a Catholic Church, built around the same time as the Notre Dame Cathedral in Saigon in the 1870s.
Today we visit the local island village of Hong Ngu, not far from the Vietnam-Cambodia border. Hong Ngu produces a large number of the traditional, Khmer scarves exported to Cambodia. Woven in many homes around the village, here we have the opportunity to see the weaving process under several homes. Some villagers are also embroidery artists, displaying their art in and around the homes. The inhabitants of this area had only encountered one western visitor prior to the arrival of the RV Mekong Princess, they are especially friendly and welcoming. Guests will also visit the local temple dedicated to a unique religion founded in this area of Vietnam, Hoa Hoa. This afternoon, the RV Mekong Princess will cross the border into Cambodia and continue up the Mekong River.
After breakfast this morning, local cyclo drivers meet you for an exciting city tour of Phnom Penh. You begin your ride along the riverfront to the Royal Palace, where a leisurely walk takes you through the grounds, with opportunities to visit the Throne Hall and Moonlight Pavilion. Upon crossing into the second section of the complex, you walk amongst enormous stupas and spirit houses, on the way to the famous Silver Pagoda, home of Cambodia’s Emerald Buddha and Maitreya Buddha, encrusted with more than 9,000 diamonds. Following a short break, your cyclos take you to the National Museum. Housing the largest pre-Angkorian and Angkorian holdings in Cambodia, the National Museum ends the morning tour with a comprehensive look at many of the artifacts excavated around the Angkor Archeological Area in Siem Reap, as well as other areas around the former Khmer Empire. After a return cyclo ride to the ship, you may wish to take some time to have lunch at a local restaurant, walk along the quay, or visit some of Phnom Penh’s famous markets and lovely boutiques.

This afternoon, private motor-coach take you on a scenic 45-minute drive from the ship, arriving at Choeung Ek, the killing fields depicted in the movie, and the center of the darkest days of Cambodian history. You may walk through the fields, visit the small museum and Memorial Stupa, and learn more about the atrocities committed during the Khmer Rouge regime. On the return drive to Phnom Penh, a stop is made at Tuol Sleng (infamously known as S-21), which was converted by the Khmer Rouge from a large school to a prison and torture headquarters.

Before dinner, children from a local orphanage entertain guests with a cultural performance including Apsara, Cambodia’s national dance, as well as several traditional folk dances.
Today we start the day with a visit to the charming town of Angkor Ban. Here, we witness the daily life of the local people, starting with a visit to a family’s home, to meet the family and discuss their lifestyle. We continue through the village to the local school where we join the children in their classroom and experience what their typical school day is like.
After breakfast we disembark the RV Mekong Princess in Kampong Cham. Transfer by motor-coach to Siem Reap. Arrive Meeting Point at the Park Hyatt Siem Reap Hotel at noon.

***Important Note***

For operational reasons and passenger safety, Tweet World Travel and its suppliers reserve the right to change, vary, modify or cancel any itinerary or arrangement in relation to the tour/cruise as considered necessary.

Accommodation:

- 7- Night onboard 5* RV Mekong Princess

Excursions Amenities
- Port charges $220.00 per person
- Crew gratuities $120.00 per person
- All excursions services' gratuities $30.00 per person
- Transfers from/to the meeting point to/from Embarkation/Disembarkation Points
- Shore Excursion program including all admissions
- Unique exclusive cruise program itinerary
- Shoe cleaning after excursions
- Welcome Drinks following excursions
- Individual VOX listening devices throughout cruise
- Maximum 28 guests per guide all excursions
- Full-size motor coach on all excursions (where applicable)
- Deluxe sampans with cold towel service, Fresh fruit, and Tea/Coffee service (where applicable)
Dining, Wellness & Entertainment
- Expertly trained culinary team providing buffet breakfast, buffet lunch, and seated multiple course dinner, including exclusive "Spa Cuisine" and French-Indochine inspired options
- Complimentary Organic Coffee, Herbal Teas, Mineral Water, Soft Drinks, Local Beers, Local Spirits, and Free-Flow House Wine (House Wine with Dinners only)
- Series of Cultural Performances, Educational Talks and Cooking Classes
- Enhanced Fitness Facility
- In-room Breakfast (available upon request)
- Welcome Reception
- Farewell Reception
- Theme Dinners
- Spacious Air-Conditioned Lounge with Onboard Activity & Entertainment

BOOKING TERMS & CONDITIONS

1. BOOKING

Passenger names must be provided exactly as per passport at the time of booking. Any spelling corrections made after a deposit is paid must be sent in writing and will incur additional fees, including local suppliers’ fees, admin fees, any ticket/voucher re‐issue fees, etc.

Tweet World Travel reserves the right to correct any errors in rates quoted/invoice or calculated, or any omissions made at any time during your booking. Any verbal quote given is an indication only of the final price and is subject to confirmation in writing. Even once payment has been paid in full but an error in price has been found, Tweet World Travel reserve the right to correct any error of outstanding amount.

Any booking valued at or less than $1,300 must be paid in full amount after booking confirmation. Some airfares or services must be paid in full at the time of booking.

1.1 Deposit

  • You will be required to pay deposit of 30% total price after booking confirmed. A Booking will be cancelled if deposit is not received by the due date on the invoice
  • If you cancel your cruise booking at any time, an amount of $450 per person from your deposit is non-refundable, or depend on each package's terms & conditions
  1. Receipt of Deposit

By sending/paid a deposit the client agrees to be bound by the terms, conditions and responsibilities set forth in this booking. The client also agrees that:

  • All persons are fit and physically able to partake unaided in their chosen activities/packages/tours /cruise etc. as outlined in the itinerary.
  • All parties acknowledge the physical demands and hazards involved in the tour or cruise they will be undertaking and have chosen to participate at their own risk.
  • All parties understand that any medical or dietary information provided to us does not, under any circumstances, make Tweet World Travel liable if a particular condition exacerbates while on tour or cruise which might affect their ability to participate in any portion of the tour or cruise

1.2 Final balance

Final balance will be due 110 days before departure date. If the outstanding payment is not received by the due date, your booking will automatically be cancelled. Then the cancellation rate will be applied.

  1. PAYMENT
  • All airfares must be paid in full at the time of booking confirmation
  • Deposit will due immediately or within three day of your booking confirmed. It will be applied based on the specific product
  • Final balance will be due 110 days before departure date
    • You can make a payment by Enett, Bank Transfer, Cheque, Credit Card

Credit Card Fee

  • The following Card Fees apply:
  • Visa Credit Card - 1.8% fee and MasterCard Credit Card ‐ 1.76% fee applies.
  • American Express (Amex) ‐ 2.8% fee applies.
  • For late payment or urgent bookings, please notify us via email at payments@tweetworldtravel.com.au

3. LATE BOOKING

Any booking made within 110 days before departure will require payment in full when the booking is confirmed.

Bookings made less than 60 days prior to departure will incur a late booking fee of $120 per person and must be paid in full at the time of booking.

4. AMENDMENTS FEES

After bookings are deposited, any amendment has to be requested in writing and incurs $69 fee per person, plus any additional costs and administrative expenses incurred in arranging the alteration.

Alterations will be made at our discretion and may not always be possible.

5. SAFETY NET PROTECTION

  • Safety Net Protection is not included in our tour/cruise packages. If you wish to purchase safety net protection, an additional fee of $95 per person will occur. This is only valid for one-time use (claim).
  • Safety Net Protection enables passengers to amend their tour and/or river cruise 15 days prior to departure, to another tour/cruise on the same destination departing in the same year (once only) without any applicable cancellation charges or penalties. The new tour must be at the same cost or higher, but cannot be at lower cost than the initial tour booked. If the passengers choose the higher cost option, then the additional difference amount must be paid. However, no modifications shall be accepted less than 15 days prior to departure.
  • Safety Net Protection is payable immediately at the time of making deposit payment. Once purchased, Safety Net Protection is not refundable  
  • Safety Net Protection does not apply for airfares, or third-party fees and charges.
  • Safety Net Protection allows for amendment ONLY, not cancellation.

6. TRAVEL VOUCHER

Your travel voucher will be issue and send that to you or your travel agent from 15 -30 days before your departure. Make sure you have your travel voucher before you travel.

7. CANCELLATION

Please check with your consultant, your travel insurance provider or read our cancellation policy carefully before cancelling or amending your booking. For a specific tour / cruise package, a separate cancellation policy might be set out and applied to your booking.

Please see the below for our general cancellation policy.

7.1 Cancellation by customer

Before the travel date, the following fees will be applied:

  • Cancel at any time: $450 per person is non-refundable
  • From 110 days to 91 days before departure: 45% of total price
  • Between 91 and 61 days prior to departure: 55% of total price
  • Between 61 and 45 days prior to departure: 65% of total price
  • Between 45 and 35 days prior to departure: 75% of total price
  • Within 35 days prior to departure: 100% of total price
  • Any 'no show' – 100%

After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on cruise.

If your cruise package includes international/domestic flights the airlines cancellation policies will be apply.

7.2 Cancellation by Tweet World Travel

For group set departure, if the minimum number of the group is not reached, we reserve the right to cancel or vary the cruise 110 days prior to departure. If this event occurs, an alternative guaranteed travel date will be offered. Should these options not be acceptable by you, Tweet World Travel will refund the full price paid.

If a cruise booking is cancelled or varied prior to departure due to unforeseeable circumstances such as, but not restricted to, severe weather conditions or force majeure, Tweet World Travel will refund all monies prior to departure.

7.3 Cancellation by Cruise Company or Third-Party Provider

If the Cruise Company or Third Party Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Cruise Company or Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavours to notify you.

If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product and we will refund any monies already paid less any fees charged by us under these terms and conditions and by the Cruise Company or Third Party Travel Provider under the terms and conditions you agreed with them.

8. PUBLICITY

When you book with Tweet World Travel, you agree that we may use images of you taken during the trip and any comments made in writing by you regarding the trip, without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium we choose.

If you do not want your images to be displayed, you have to advise us in writing at the time of booking, or when you collect your travel documents.

9. PRIVACY

Tweet World Travel collects information about you (including health information where necessary) to process your travel arrangements, facilitate your participation in loyalty programs and conduct marketing activities and market research. If the information is not provided, we may not be able to make travel arrangements for you. We may disclose your personal information to our related companies, carriers, travel service providers, organisations which provide services to you.

For our full Privacy Policy, see enclosed LINK

Please see the link below for our full Terms and Conditions:

Full Terms & Conditions